Crystella Shop is now EcoVenza

JOHN AZZI SYDNEY CBD

Case Study: Transforming Client Experience with Crystella On-Tap Water Systems

Overview

John Azzi Salon, located in the heart of Sydney’s CBD, is renowned for providing a luxurious and comfortable experience to its loyal clientele. The salon’s focus on customer satisfaction and high-end service has made it a favourite among discerning clients. To further elevate the client experience, John Azzi
Salon implemented Crystella’s on-tap sparkling water system, replacing their previous method of offering bottled water.

 

Challenges

Before installing Crystella’s system, John Azzi Salon faced the following challenges:

  • Limited stock and storage: The salon stored sparkling water in bottles, which often took up valuable fridge space and occasionally ran out during busy periods.
  • Inconsistent availability: There were times when water wasn’t chilled or they ran out of stock, disrupting the smooth service they aimed to provide for clients.
  • Logistical complications: Managing stock and keeping the water chilled added extra logistics that complicated the day-to-day operations of the salon.


The Crystella Solution

John Azzi Salon turned to Crystella’s on-tap sparkling water system to streamline operations and enhance the client experience. Here’s how Crystella made an impact:

  • On-Demand Sparkling Water: With Crystella’s system, sparkling water is available at the push of a button, always chilled and ready to serve. This eliminated the need to stock and manage bottled water, providing a consistent and reliable offering to clients.
  • Space Optimisation: By no longer needing to store bottled water in the fridge, the salon gained valuable space for other essential items. This change improved efficiency and allowed the staff to focus more on client care rather than managing logistics.
  • Convenience & Customer Satisfaction: The ease of dispensing chilled, filtered sparkling water at any time has impressed both staff and clients. It’s a quick and efficient way to offer refreshments, contributing to the salon’s luxury service standard.

 

Key Benefits

  • Consistent Availability: Sparkling water is always ready, ensuring that clients never have to wait or be told that the salon is out of stock.
  • Efficient Use of Space: Without the need for bottled water, the salon’s fridge space is now used for more pressing needs, optimising their workspace.
  • Convenience & Simplicity: The Crystella system is incredibly easy to use, requiring no extra effort to manage, making it an ideal solution for the busy salon environment.


Testimonial

“We have a large following of loyal customers and go out of our way to ensure they feel comfortable and enjoy their experience at our salon. We were constantly being asked for sparkling water, which we kept in bottles in our fridge. From time to time, we ran out of stock or the water wasn’t chilled. With Crystella’s on-tap sparkling water system, water is available on demand, always ready, always chilled, and sparkling just as required. No more logistics or wasted fridge space – it’s so easy to press a button, and chilled, filtered water is dispensed.”

 

Conclusion

Crystella’s on-tap sparkling water system has transformed the way John Azzi Salon operates, improving both staff efficiency and client satisfaction. The system’s ease of use, space-saving design, and consistent availability of cold, sparkling water have enhanced the salon’s ability to provide a luxurious and seamless experience to its valued clients.

Start Saving Now

GET A QUOTE AND START SAVING

You May like to Read

The Coffee Club Garden City

Case Study: The Coffee Club Boosts Efficiency & Customer Experience with Crystella

The Coffee Club Garden City enhances service & saves time with Crystella’s compact on-tap system, offering chilled water on demand & improving the customer experience.

Harcourts Connections

Case Study: Harcourts Connections Streamlines Water Supply with Crystella

Harcourts Connections Real Estate Office saves costs & reduces waste with Crystella’s on-tap water system, offering chilled sparkling or still water on demand for staff & visitors.

Squires Loft South Yarra

Case Study: Squires Loft Cuts Costs & Boosts Sustainability with Crystella

Squires Loft South Yarra saves costs & reduces waste with Crystella’s on-tap system, enjoying prompt service & eco-friendly benefits for a streamlined operation.