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JOH BAILEY HAIR SALON DOUBLE BAY NSW

Case Study: Elevating Client Experience with Crystella On-Tap Water Systems

Overview

Joh Bailey Hair Salon, a trendsetter in Double Bay, has built a reputation for providing high-quality services to its clientele. Known for catering to the refined tastes of its customers, the salon wanted to enhance its luxury experience while implementing eco-friendly and cost-effective solutions. After considering various options, Joh Bailey Hair Salon selected Crystella’s on-tap sparkling water system to meet its needs.

 

Challenges

Before switching to Crystella, the salon faced the following challenges:

  • High costs: Purchasing bottled sparkling water for their customers was becoming increasingly expensive.
  • Limited space: The salon needed a compact solution that wouldn’t take up much room in their busy workspace.
  • Lack of eco-friendly options: The salon wanted to implement a more sustainable way of providing beverages to clients.
  • Customer demand: Clients regularly requested sparkling water, and the salon wanted to elevate the service by offering it consistently and efficiently.


The Crystella Solution

Crystella provided the salon with an eco-friendly, space-saving on-tap water system that eliminated the need for costly bottled sparkling water. Here’s how Crystella addressed their needs:

  • Cost Savings: Crystella’s team calculated significant cost savings compared to the salon’s previous practice of purchasing bottled sparkling water. The salon was able to stop stocking bottled water and switch to Crystella’s system, which provides unlimited sparkling water at a fraction of the cost.
  • Simplicity & Speed: Crystella’s Salon System was up and running within just two weeks. The straightforward installation process and user-friendly operation made it easy for both staff and clients to enjoy sparkling water on demand. The system offers convenience for the salon’s busy staff, and customers appreciate the instant service.
  • EcoVenza Cylinder Recycling Program: The salon opted for Crystella’s compact CO2 cylinders, perfectly suited for their limited space. Additionally, Crystella’s partnership with EcoVenza provides recycling pickups for used CO2 cylinders, aligning with the salon’s eco-conscious ethos. Before Crystella, no other supplier had offered such a responsible recycling service.
  • Enhanced Customer Experience: With Crystella’s on-tap system, Joh Bailey Hair Salon can provide sparkling water as the beverage of choice for their clients. This enhancement has contributed to the salon’s luxurious atmosphere and has met the high expectations of its discerning clientele.

 

Key Benefits

  • Cost Efficiency: Switching to Crystella’s on-tap system resulted in notable cost savings, reducing the need to purchase expensive bottled water.
  • Environmental Responsibility: The salon’s commitment to sustainability was supported by the EcoVenza program, which handles recycling of the used CO2 cylinders.
  • Compact Design: The compact cylinders and system design allowed for optimal use of the salon’s limited space.
  • Luxury Experience: Clients now enjoy an elevated, luxurious experience with instant access to sparkling water, which has become a highly requested beverage at the salon. 


Testimonial

 “Crystella were amazing. Their team explained our options and calculated our cost savings for sparkling water. In just 2 weeks, we were up and pouring. The simplicity of their salon system makes it so easy for staff and customers. We are a trendsetter and cater for our customer needs, including sparkling water as the preferred beverage in our busy salon. Previously, it was costly to purchase bottles before we had Crystella on-tap. Their service team is very personal and quick. They really know how to take care of their customers. A key benefit is their responsible practice, with compact cylinders and EcoVenza recycling pickups. There was no one else who could offer us this service. Our clients request sparkling water as their beverage of choice, and Crystella makes it so easy!”

 

Conclusion

Crystella’s on-tap water system has not only reduced costs for Joh Bailey Hair Salon but has also enhanced their client experience and supported their eco-friendly initiatives. The salon continues to set trends in the industry, offering superior service with the help of Crystella’s cutting-edge solutions.

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